Booking System Solutions

 

Finding the right business stratergy is easy, implementing it day after day is not. 

 

Innkeeper is consciously focused on the buiness mangament startegies required to run a successful business.  INNkeeper is engineered aroudn the buienss management principals of leaders in the fireld and brings the expertisse of the brightest thinkiers in th ebuienss to each of our clients. 

 

INNkeeper is scalable,versatile and provides the same powerful functionality to a small guesthouse as it does to a resort.  This is accomplished through the variety of seamless intergrated products avalible to complement INNkeeper.  We have a product for every aspect of the modern hospitality establishment and all products work together without a single interface.

 

We are authorised INNkeeper distributors, installers and managers- we offer the following services to all INNkeeper clients. 

 

  • Installation of Innkeeper

  • INNkeeper setup

  • Training on the use of INNkeeper

  • Structured Quality Assurance

  • 24/7 Support Call Centre

  • Regular Software Updates

Hospitality Management Software Options

Innkeeper - The Hospitality Control Keeper

  • Local, CRO & Internet reservations

  • Dynamic room rates & packages

  • Extensive front office management

  • Housekeeping & expensing

  • General Ledger & Cash Books

  • Debtors (AR) with full City ledger

  • Single & group folio control

  • Creditors (AP) with cheque printing

  • Stock (IN) & F&B recipe control

  • Seamless integration to INNsync, Shopkeeper, Restaurateur, Keyless door locks, PhoneManager & all the CIMSO suite programs

ClientManger - The Business Administrator

  • Extensive customer database

  • Demographic & status profiling

  • Preferences & trading history

  • Direct e-mail, fax & SMS marketing

  • Communication tracking & history

  • Seamless Open Office integration

  • Staff task tracking & scheduling

  • General Ledger & Cash Books

  • Debtors (AR) & Creditors (AP)

  • Stock (IN) & recipe control

  • Standard & user defined reports

  • Seamless integration to INNsync, PhoneManager & the CIMSO suite

MembershipManager - The Membership Administrator

  • Extensive membership & dependants database with CRM

  • Demographic & status profiling

  • Direct e-mail, fax & SMS marketing

  • Loyalty card & points management

  • Magazine subscription control

  • General Ledger & Cash Books

  • Debtors (AR), bulk fees billing

  • Bulk payment processing

  • Creditors (AP) & Stock (IN)

  • Seamless integration to Realtor, Restaurateur, ShopKeeper, Golf T-Booker & all the CIMSO suite programs

GolfManager - The Golf Estate & Club Manager

  • Extensive course database

  • Green fees control & billing

  • Membership administration

  • T-bookings & competition scoring

  • Tel-call, e-mail, fax & SMS tracking

  • Loyalty card & points management

  • General Ledger & Cash Books

  • Debtors (AR), bulk fees billing

  • Main & dependent account control

  • Creditors (AP) & Stock (IN)

  • Seamless integration to ShopKeeper, Restaurateur, INNKeeper, Realtor and all the CIMSO suite programs.

Realtor -The Real Estate Administrator

  • Extensive property database

  • Ownership & agency tracking

  • Property leasing & service charges

  • Timeshare ownership & bookings

  • Vehicle access & parking control

  • Membership administration

  • Tel-call, e-mail, fax & SMS tracking

  • Loyalty card & points management

  • General Ledger & Cash Books

  • Debtors (AR), bulk levies billing

  • Creditors (AP) & Stock (IN)

  • Seamless integration to Golf T-Booker, INNKeeper and all the CIMSO suite programs.

Restaurateur - Restaurant points of sale Manager

  • Fast, easy touch screen processing

  • Per seat & fast cash order processing

  • Fast prep & exclusion selection

  • Configurable preparation & fire order

  • Kitchen order routing & printing

  • In-house & walk in head count

  • Bill split & foreign exchange payment

  • Loyalty points control & redemption

  • Stock (IN), recipes & procurement

  • Debtors (AR) & Creditors (AP) control

  • General Ledger & Cash books

  • Seamless integration to ClientManager, INNKeeper, GolfManager, MembershipManager & all the CIMSO programs

ShopKeeper - The Retail points of sale Manager

  • Fast, easy touch screen processing

  • Supports bar code scanners, pole displays, cash drawers & slip printers

  • Combines same items for printing

  • Bar code labels & item image printing

  • Cash sales, invoicing. Goods returns

  • Multiple payment types receipting

  • Foreign exchange tender option

  • Customer nationality & head count

  • Loyalty points control & redemption

  • Stock (IN) procurement & control

  • Debtors (AR) & Creditors (AP) control

  • Full back office with general ledger to balance sheet & cash books

GalleryBrowser - The Gallery Browser

  • Fast, easy touch screen browsing by group or related items

  • Medium icon view of all related items

  • Full view & detail of selected item

  • Electronic purchasing cart or tab

  • RFID card membership identification

  • Loyalty points control & redemption

  • Cash sales or invoicing with multiple payment types & Forex receipting

  • Stock (IN) procurement & control

  • Full back office with general ledger to balance sheet & cash books

SpaScheduler -The Spa & Wellness Manager

  • Extensive treatments, venues, therapists, dietary & medical conditions database

  • Colour coded scheduling grid

  • Therapist competency tracking

  • Rule based treatment limitations

  • Product recipe control & costing

  • Touch screen transaction processing

  • Treatment package management

  • Stock (IN), recipes & procurement

  • Debtors (AR) & Creditors (AP) control

  • General Ledger & Cash books

  • Seamless integration to ClientManager, INNKeeper & all the CIMSO programs

ActivityScheduler - The Recreational Activity Scheduler

  • Activities database with seasonal staff resource & capacity management

  • Colour coded scheduling grid

  • Single, group & seasonal scheduling

  • Staff leave & shift management

  • Vehicle, vessel & craft availability

  • Touch screen transaction processing with seating allocations

  • Integrates to INNKeeper with direct billing to active guest folios

  • Integrates to GolfManager with direct billing to member accounts

  • Schedule checking over entire resort to avoid double activity bookings at different outlets

AssetManager - Asset Register & Maintenance Manager

  • Extensive asset unit & type database

  • Asset grouping & container control

  • User defined asset properties & asset status search / filter tree

  • Rule based depreciation schedules

  • Item tracking by asset number, serial number & location

  • Bulk status change management

  • Financial period depreciation

  • Extensive search & filter console

  • Reporting console with user defined configuration & data export

Web/OnlineRes - Online, live web reservations system

  • Extensive search & view facility

  • Real time availability checking

  • Auto synchronize graphic Images

  • Auto synchronize descriptive text

  • Customer registration on web

  • Rate management from hotel server

  • Best available rate (BAR) allocation

  • FIT, STO & TA rate management

  • E-mail booking confirmation

  • Secure data environment

PhoneManager - Telephone call billing & management

  • Extensive call database with call type & status management

  • Reporting console with status filters & expanded graphical reports

  • Different call unit measures

  • Caller PIN & account code control

  • User defined departments with different call charges & mark ups

  • Supports all PBX systems which deliver single line text download

  • Automated invoicing direct to customer, guest or staff account

  • Integrates seamlessly to INNkeeper, ClientManager, GolfManager and all the CIMSO server programs

FaxManager - Fax transmission & receipt server

  • Fax and voice message database

  • Extensive fax server configuration

  • Transmission status display

  • Automatic, interactive or manual transmission

  • User defined priority & retry settings

  • Automatic & manual receipt and forwarding

  • Incoming page count, view status & internal distribution

  • Limited voice message management

  • Seamless integration to all CIMSO server programs

INNsync -The Data Synchronizer

  • Synchronizing your servers world-wide

  • Synchronize unlimited number of remote servers in a cascading star topology

  • Highly secure, encrypted, proprietary data structure

  • Stable, trusted TCP/IP protocol

  • Affordable connectivity via Diginet, DSL, RF, GPRS, VSat, or dial-up

  • All servers remain fully operational if communications fail

  • Synchronization automatically resumes on re-establishment of communications links

  • User defined configuration for optimization and redundancy

Bulk SMS - SMS transmission & receipt console

  • SMS (Text message) database

  • Seamless integration to CIMSO CRM system for single or bulk SMS transmission

  • Affordable bulk unit pricing

  • Bulk transmission batching

  • Batch transmission quotation facility

  • Draft & submitted SMS's view console

  • SMS tracking to individual recipient's records in CRM system

  • Inbound SMS view console

  • Seamless integration to all CIMSO server programs

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Need more Information?
Call us on 013 755 4452